Website owner: James Miller
A black lady came to the beauty shop yesterday and wanted a permanent and specified just what type of hairdo she wanted ("Jerricurls"). Lucy (a Korean hairdresser) said she would do her. Black people's hair is different and difficult to do and you have to know what you are doing. Lucy said she could do it and Kay (the Korean owner) had to go out and get the proper solutions for her. As it turned out Lucy didn't know a thing about doing black people's hair and she had no idea of what Jerricurls were. She did the process wrong, and she really botched the job up (my wife read the instructions on the box and confirmed that she was doing it wrong). The lady was really upset at the way her hair was coming out and she was even more upset when Lucy told her the ticket was $60.00. The lady exclaimed, "Sixty what?!" She refused to pay and there was a big argument. (My wife told me her hair had been badly damaged). Kay, the shop owner, knew that she had done the process wrong and had really messed the job up (later, after Lucy had gone home, she told my wife that --- and that she was really angry about Lucy taking the job) yet she backed Lucy up in the argument, told the lady her hair looked really great, and tried to make her pay the $60.00. The lady angrily claimed she had not gotten anything like what she asked for and Lucy and Kay kept telling her that her hair looked really good. The lady walked out without paying. Actions reveal character. Lucy revealed her character in different ways. She revealed her character by taking a job she didn't know how to do, just out of greed for the money. Then she revealed more of her character when she refused to admit that she had messed the job up but instead tried to charge the lady $60.00 (when the range of prices for permanents in the beauty shop is $35.00 - $55.00). Then she revealed more of her character by sticking to her demands and trying to force the money out of the lady. Kay showed her character, too, by trying to force the lady to pay when she knew Lucy had botched her hair up. It is interesting to note that, every day, Lucy spends all her free time sitting around reading the Bible and praying on her rosary. Apr 1985
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